Shipping & Returns (Order Malaysia)

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W H A T  A R E  Y O U R  S H I P P I N G  F E E ?


Standard Shipping ( 6 - 11 Business Days) 

West Malaysia     GDEX

East Malaysia  POSLAJU  RM15 per pair


E A S Y  R E T U R N  O N  H A P P I N N E S S  O U T L E T

We're not satisfied until you are…. If you don't love your purchase, we'll be glad to take it back. Our return process for domestic orders is quick and easy!




If you are not completely satisfied with your purchase (with any reason) you can send it back to us .

- Clean surface before they are worn. We will not accept returned shoes with sole markings or scratches.

-Return must be made within 7 days from date of Receiving Item.

-Items must be returned together with its original box and invoice.

-Items must be returned together in complete situation with original shoes box and accessories ( sock , tags and invoice)

- If the item return incompete/damaged or had been used, we have the right refuse to refund or exchange.

-Initial Shipping fees will not be refund (SF Express and East Malaysia Shipping Fess).

-Only provide 1 time exchange and return order.

-Sale item not included for exchange and return.



Kindly Messenger  Happiness Outlet Malaysia with the subject line ''Return Item''.We will directly assist you .                                                                                                  


*Returns take 3 days, on average, to ship and process. If you've chosen to have an item refunded, please allow an additional 7 days for your bank account of your provide . (Initial Shipping fees will not be refund)


Still have questions about the process? Contact us 


Collect item & Drop your return via Postco

How To Collect (Available in Wilayah Persekutuan, Selangor, Johor, Melaka, Negeri Sembilan, Pahang, Perak, Terengganu)

Step 1: Shop as usual and at checkout, select “Self Collection”.

Step 2: Select your nearest PostCo location to collect your parcel.

Step 3: Complete checkout and payment as usual. No additional fee is charged for this service.

Step 4: You will be notified when the parcel is shipped out and when it has arrived at your selected PostCo location.

Step 5: Collect your parcel from your selected PostCo location. Your parcel will be held for 7 days upon arrival.

How To Return (Available in Klang Valley and Johor )

Step 1: Visit to book a parcel return with PostCo

Step 2: Select Happiness Outlet Malaysia as your online retailer and select your preferred PostCo location to return your item . 

Step 3: Fill in the fields with information such as your order number [e.g. #3014] and reason for return . Print the return form and securely attach it on your parcel .

Step 4: Return the item at your chosen PostcCo location , free of charge . 


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